Shipping policy
Thank you for shopping with Brandywine Botanica. We are committed to ensuring your order arrives safely and on time. Please review our shipping policy below for important details about processing and delivery.
1. Order Processing
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Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
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You will receive a notification once your order has shipped.
2. Shipping & Delivery
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We currently ship to addresses within the United States only.
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Estimated delivery time is 3–7 business days, depending on your location.
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All delivery timeframes exclude order processing time.
3. Shipping Confirmation & Tracking
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Once your order has shipped, you will receive a confirmation email with a tracking number.
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You can use this number to track your package directly through the carrier’s website.
4. Delivery Issues
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If there is a significant delay with your order, we will notify you by email.
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Brandywine Botanica is not responsible for delays caused by shipping carriers, weather, or other unforeseen events.
5. Lost or Stolen Packages
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If your package is marked as delivered but you haven’t received it, please first check with neighbors or your local post office.
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If the issue remains unresolved, contact us at info@brandywinebotanica.com and we’ll do our best to assist you.
6. Contact Us
If you have any questions about shipping, feel free to reach out to us: